Product

One commerce core. Your storefront on top.

Via separates what is yours (design, domain, catalog, customers, prices) from what should be shared and tested once (cart, checkout, orders, payments, delivery, returns, inventory, messaging, growth, finance). You run everything from Via Admin.

The parts

Via Admin: the one place your team works

Admin is a single application for every store you run, with each person seeing only the stores and areas their role allows. These are its areas as they exist today.

Home

Board, approvals, exceptions.

Orders

All, paid, unpaid, holds, social orders, fulfilled.

Payments

Transactions, InstaPay verification, refunds, payment methods.

Shipping & Returns

Shipments, delivery status, delivery rates, returns, exchanges.

Products

Products, variants, prices, collections, availability, media.

Inventory

Locations, transfers, counts, low stock.

Customers

Customers, leads, briefs, follow-ups.

Quotes & Requests

Quote requests, quotes, service requests.

Marketing

Campaigns, spend, attribution, recovery, creative library, AI buyer.

Notifications

Queue, failures, message templates, WhatsApp conversations.

Content & Storefront

Pages, navigation, discounts.

Finance

Overview, revenue, fees, settlements, expenses, suppliers, commissions, reports.

Production

Production workflow, materials, in production, ready.

People & Access

Team, invites, roles and access, AI actors.

Settings

Store, routing, connections, plans and subscriptions, new store.

Activity & Audit

Every staff, system and AI change, append-only.

Who does what

DoesWhat it does

Via holds the truth for catalog, cart, checkout, orders, payments, shipments, returns, inventory, customers, messages, growth events and finance, and exposes it to your storefront and your team through reviewed functions.

AdminHow you see it in Via Admin

Every capability on this site is a screen or an action in Via Admin, not a request to support. Where a capability is activated per store, Admin says so on the screen.

YouWhat you provide

  • Brand assets, policy texts, domain DNS access
  • Catalog export (Shopify CSV or products file, Instagram export) or the products themselves
  • Delivery price per governorate and the courier you use
  • InstaPay receiving destination, entered by you
  • Names, emails and roles for your team and media buyer
  • Meta Business Manager admin and pixel or ad account ids, if you advertise

ODXWhat ODX operates

  • Hosting, database, backups and the storefront gateway
  • Card acceptance through ODX-managed routing and its provider relationship
  • Secrets held server-side by name, never shown or shared
  • The concierge session, the rehearsal order and the Launch check
  • Monitoring of notifications, webhooks and runners

What Via does not do today

We state this so you can plan. None of it is hidden behind "coming soon".

  • Instalment providers (valU, Souhoola, Tru) are not integrated.
  • Google and TikTok ad adapters are not built; Meta is.
  • Egyptian Tax Authority e-invoicing and e-receipts are not built.
  • There is no self-serve sign-up; onboarding is a working session with ODX.
  • Courier APIs are not connected; your team records courier steps in Admin.
  • Product video is not supported in the catalog media.

See it on your own catalog.

Bring a product export. We will show you the same screens with your products in them.