Pricing

Four tiers. Billing starts at Launch.

Start, Growth, Scale and Enterprise differ in how many brands, seats and connections you run on Via. Every tier runs the same commerce core, is set up with you in Setup Mode, and bills nothing until your store launches.

Pricing announced soon. Nothing on this site charges you. Tier contents are being finalised and may still change before they are announced.

Start

One brand on Via: storefront, checkout, orders, InstaPay, card and cash, delivery, returns.

from —

Pricing announced soon

Stores
1
Staff seats
5
  • Storefront on your domain
  • Checkout, orders, customer accounts
  • InstaPay, card via ODX, cash on delivery
  • Manual courier and governorate delivery fees
  • Returns and exchanges
  • Transactional email
  • Inventory locations, CRM, WhatsApp, Meta, finance

Scale

Multi-brand operations with production, procurement and AI proposals.

from —

Pricing announced soon

Stores
10
Staff seats
50
  • Everything in Growth
  • Production workflow and materials
  • Procurement, suppliers, unit costs
  • AI actors that propose, humans approve

Enterprise

Unlimited brands and seats, every connection, concierge operations. Contact Via.

Contact us

Stores
Unlimited
Staff seats
Unlimited
  • Everything in Scale
  • Unlimited brands and seats
  • Concierge operations with ODX
  • Bespoke storefronts and adapters by agreement

What each tier runs

Described by what Via has today, not by a checklist copied from someone else.

CapabilityStartGrowthScaleEnterprise
Brands (stores)1310Unlimited
Staff seats51550Unlimited
Storefront, checkout, orders, customer accounts✓✓✓✓
InstaPay, card via ODX, cash on delivery✓✓✓✓
Manual courier, governorate delivery fees, returns✓✓✓✓
Transactional email✓✓✓✓
Inventory locations, transfers, counts–✓✓✓
CRM, WhatsApp, Meta, attribution, recovery–✓✓✓
Finance surface–✓✓✓
Production, procurement, AI proposals––✓✓
Concierge onboarding (Setup Mode)✓✓✓✓
Connections Center, roles, audit✓✓✓✓

Setup Mode: nothing is billed until you launch

Every new brand starts in Setup Mode. We build your store with you: company, storefront, catalog, payment rails, delivery fees, notifications and staff. While the store is a draft, your plan is recorded and nothing is billed. Billing starts when your store launches, and we confirm that with you in the same session.

  1. Tell us about your brand

    Send the form. We call, pick the tier with you and open your company on Via. No payment details are asked for.

  2. Setup Mode

    Your store exists as a draft. Products, payments, delivery and your team are set up together, at your pace. Nothing expires on a timer.

  3. Launch

    When the readiness check is green the store goes live, and your plan starts from that day.

Founding merchants

Draft for Founder review: the founding-merchant terms (how many brands, for how long, at what price) are not final. This section is a placeholder until they are.

A small first group of brands launches on Via with founding terms in return for building the product with us: direct access to the team, their feedback shaping the roadmap, and terms that stay fixed for the founding period. Ask about it when you start with Via.

Common questions

What counts as a store?

One brand with its own storefront, catalog and orders. A second brand is a second store on the same account and the same plan.

What is a staff seat?

A person who signs in to Via Admin for your brand: owner, operator, product manager, media buyer, finance. Customer accounts are not seats.

Do you take a share of my sales?

Via's own fee model has not been announced. Your payment provider's fees are the provider's and are shown as such in your finance view.

Can I change tier?

Yes, at any time, with us. Changing tier never pauses your store or blocks your checkout.

Who owns my data?

You do: catalog, customers, orders. Via processes it on your behalf, isolated from every other store, and you can request an export or deletion.

Is there a free trial?

There is Setup Mode: the store is built and rehearsed with you before anything is billed. It is not a self-serve trial of an empty dashboard.

Not sure which tier?

Tell us what you sell and how many brands you run. We will recommend one on the call, and you can change it later.