Pricing
Prices are in US dollars. In Egypt you can pay in EGP at the fixed price shown under “Pay in EGP”. All prices exclude VAT.
After you sign up
EGP 1 card verification
You add your card (or Apple Pay) and Via checks it with EGP 1. It is not a subscription payment.
The next 14 days
Free setup
Build your store and test it. No subscription charge.
Day 15
First subscription payment
Your plan's price, plus 14% VAT. You'll see this date again in reminders and in Billing.
Start
$29
/month +14% VAT
- Brands
- 1
- Staff seats
- 5
- Inventory locations
- 1
- Via AI
- Included
- AI credits
- 100
- Via order fees
- 0% extra
On every plan
- Storefront on your own domain
- Cart and checkout
- Orders from Instagram, TikTok and WhatsApp chats
- Payouts of your net proceeds through InstaPay
- Courier shipments
- Returns and exchanges
- Order, payment and shipping emails
GrowthRecommended
$79
/month +14% VAT
- Brands
- 3
- Staff seats
- 15
- Inventory locations
- 3
- Via AI
- Included
- AI credits
- 1,000
- Via order fees
- 0% extra
Everything in Start, plus
- Inventory locations, transfers and counts
- Customers, leads and custom requests
- WhatsApp templates and conversations
- Meta connection and ad spend tracking
- See which ads lead to paid orders
- Unpaid-order recovery
- More than one brand
- Finance: fees, expenses, commissions and reports
Scale
$199
/month +14% VAT
- Brands
- 10
- Staff seats
- 50
- Inventory locations
- 10
- Via AI
- Included
- AI credits
- 5,000
- Via order fees
- 0% extra
Everything in Growth, plus
- Production workflow
- Suppliers and procurement
Enterprise
Custom
- Brands
- Unlimited
- Staff seats
- Unlimited
- Inventory locations
- Custom
- Via AI
- Included
- AI credits
- Custom
- Via order fees
- 0% extra
Everything in Scale
- Unlimited brands and seats, every connection, concierge operations. Contact Via.
0% extra Via order fees.
Your payout breakdown shows applicable gateway charges, InstaPay transfer fees, and ODX account fees separately.
Founding Merchant: 25% off your first 3 months on a monthly plan.
Add-on services
Extra help and extra room when you need it, on top of any plan.
Custom storefront design
A storefront designed for your brand. Larger projects by quote.
from $300
Logo and brand kit
A logo, colours and type that fit your brand.
from $150
Assisted migration and catalog setup
Via's team moves your store and sets up your catalog, up to 200 products.
$99 per store
Extra brand or store
Another brand on the same account.
$15 / month
Extra staff seat
One more person on your team.
$3 / month
Extra inventory location
Another warehouse, workshop or shop.
$5 / month
AI credit pack
1,000 more credits for Via AI.
$10 per 1,000 credits
Premium theme
A premium storefront theme.
$49–$99 one-time · included in Scale
QR codes
QR codes for your packaging and shop. Printed stickers by quote.
Included
NFC tags
Tap-to-open stickers and cards for your store.
about $2 a sticker · $5 a card
Warehousing
Storage plus pick and pack for each order.
By quote
Managed media buying
Via's team runs your ads.
$200 / month or 10% of ad spend, whichever is higher
Managed customer service
Via's team answers your customers.
$150 / month per channel
Prices in US dollars, payable in EGP. +14% VAT on top.
Questions
Something else? Message Via on WhatsApp.
How do Free Setup and billing work?
You get 14 days free to set up your store. After you sign up, you add your card (or Apple Pay) and Via checks it with EGP 1; that is card verification, not a subscription payment. Your first subscription payment is after the 14 days, on the date shown when you sign up.
I already have a Shopify store. Can I move?
Yes. Via moves your store over. Assisted migration and catalog setup is $99 per store, for up to 200 products.
I only sell on Instagram, TikTok or WhatsApp. Is Via for me?
Yes. With your permission, Via reads your posts and sets up your catalog: products, photos, prices and variants. Your team turns chats into orders in a few taps, on every plan.
How are payments collected, and what is deducted?
Customers pay through Via's Paymob, Geidea, and Fawry connections. Per order: the gateway charge (1.9% with Geidea) and the ODX account fee (0.6%). Via adds 0%. Each payout transfer through InstaPay costs 0.1%, at most EGP 20. Your payout breakdown lists every charge.
When do I get paid?
Every Monday and Thursday, Via transfers your net proceeds through InstaPay for money already settled to Via. Cash on delivery follows the same days once the courier hands it over.
Do you offer warehousing?
Yes, as an add-on: storage plus pick and pack for each order, priced by quote.
What can Via AI do, and what are its limits?
Via sets up your catalog, collections and descriptions, drafts replies, and proposes actions your team approves. Via imports from your social accounts only with your permission. Via AI is on every plan, with monthly credits: 100 on Start, 1,000 on Growth, 5,000 on Scale.
Can I sell made-to-order or custom products?
Yes. Via handles product options, quotations, production stages and dispatch.
What changes when I upgrade?
Start: 1 brand, 5 seats, 1 inventory location. Growth: 3 brands, 15 seats, 3 locations. Scale: 10 brands, 50 seats, 10 locations. Enterprise is custom. Upgrades start at once, prorated; downgrades at the end of the period.
Bring the product. Via runs the rest.
14 days free. EGP 1 card verification after you sign up and add your card, not a subscription payment. Your first subscription payment is 14 days after you sign up.